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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pedro Rodriguez

Pedro Rodriguez

January 10, 2025

5  out of  5
rating by Pedro Rodriguez
"Rigo and his team are so helpful and friendly. They have so much patience when answering all our questions."
We responded:
"Thank you Pedro, We’re thrilled you’re happy with our service. Sasha is very passionate about helping our customers with insurance needs. We appreciate your recommendation and support, we love our community and truly believe we can make a difference. "
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yanira pagan

January 7, 2025

5  out of  5
rating by yanira pagan
"Muy buen servicio. Muy amables"
We responded:
"Muchas Gracias Yanira y bienvenida a su oficina Rigo Valle - State Farm agradecemos su confianza y la oportunidad de servirle con sus necesidades de seguro. Su recomendación y sus palabras nos ayudan y motivan a continuar con la misión de servir nuestra comunidad. 🙏🏻 "
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Alexis Stokes

January 3, 2025

5  out of  5
rating by Alexis Stokes
"Gloria was great!! Helped me change my policy and provided plenty of options to make the best choices. Appreciate her diligence."
We responded:
"Wow, thank you for the 5-star review, Alexis! We're proud of Gloria for providing you with exceptional service and helping you make informed decisions about your policy at Rigo Valle - State Farm. Your satisfaction means the world to us!"
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Joan Collazo

December 27, 2024

5  out of  5
rating by Joan Collazo
"Muy buenas y muy amable."
We responded:
"Gracias Joan, nos enorgullece tener tu confianza para tus necesidades de seguros y bienvenido a Rigo Valle State Farm. Nuestro equipo está comprometido en dar excelente servicio. Feliz año! "
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Armando Jacobo

December 20, 2024

5  out of  5
rating by Armando Jacobo
"Muy buen servicio con Gloria"
We responded:
"Muchas gracias Armando, estamos súper agradecidos por tu preferencia y por ayudarnos a crecer con tu excelente recomendación. Gloria es gran parte de el éxito de nuestra oficina y muy comprometida con ayudar y educar a nuestra comunidad. Gracias y feliz año 👋 "
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Guadalupe Mendoza

December 11, 2024

5  out of  5
rating by Guadalupe Mendoza
"Gloria medio muy buena información gracias por tu pasiencia"
We responded:
"Mil gracias Guadalupe, entendemos la misión de informar y contamos con un gran equipo para lograrlo con la paciencia, conocimiento y experiencia adecuada. Gloria es excelente profesional y con gran compromiso de servir. Muchas gracias por su recomendación 🙏🏻 "
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Cindy Correa

December 11, 2024

5  out of  5
rating by Cindy Correa
"Paola is an absolute gem, took time explaining everything and her customer skills are the best! I highly recommend Paola and her team! Im happy to be their new customer! 😁"
We responded:
"Cindy, thank you for recognizing Paola's exceptional service! I'm grateful for customers like you and proud to have Paola on our team. Welcome to Rigo Valle State Farm!"
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Alston Stanley

December 2, 2024

5  out of  5
rating by Alston Stanley
"Gloria helped me ."
We responded:
"Thank you, Alston! We're glad Gloria could assist you. Appreciate your business and loyalty to Rigo Valle - State Farm"
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Alejandra Ayala

December 2, 2024

5  out of  5
rating by Alejandra Ayala
"Excelente servicio. Recomendado al 100%"
We responded:
"Alejandra, ¡muchas gracias! We're glad you had an excellent experience with our team. Your recommendation means the world to us!"
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Sam Starkey

November 30, 2024

5  out of  5
rating by Sam Starkey
"I talked with this very nice lady on the phone. I had all my questions answered and now I can rest without having doubts about my insurance. She also helped me with some payment questions."
We responded:
"Sam, thank you so much for your kind words! We're thrilled to hear that our team was able to answer all your questions and help you feel confident about your insurance. We're here to help and appreciate your loyalty to Rigo Valle - State Farm!"
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Marissa Rosario

November 29, 2024

5  out of  5
rating by Marissa Rosario
"Sasha Aranda has been my insurance agent for years! She is the best! She is always so informative and always gets me the best rates!"
We responded:
"Thank you so much for your 5-star review, Marissa! We're thrilled to hear that Sasha has been taking great care of you over the years. She's a valuable member of our team, and we appreciate your trust in her. Rigo Valle - State Farm"
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Jazzi

November 28, 2024

5  out of  5
rating by Jazzi
"Sasha Aranda is my insurer and she helped me with my life insurance policy. She thoroughly explained to me how it works. She was very polite and respectful. I really do appreciate her for explaining everything to me in a way for me to understand."
We responded:
"Jazzi, thank you for taking the time to share your wonderful experience with Sasha! We're thrilled to hear that she provided you with exceptional service and options. We're committed to helping our current and potential new customers feel confident and informed about their insurance choices. Rigo Valle - State Farm"
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Tally Mena

November 28, 2024

5  out of  5
rating by Tally Mena
"This is my first insurance company and it was a really amazing experience, thanks to Sasha! She was really respectful and talked through everything really well. I definitely recommend this office!"
We responded:
"Tally, thank you for taking the time to share your positive experience with Sasha! We're committed to providing exceptional service to our customers, and it's great to hear that we've met that goal. We appreciate your recommendation! Rigo Valle - State Farm "
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reyesart78

November 27, 2024

5  out of  5
rating by reyesart78
"Hasta ahora el mejor servicio hasta ahora de seguros hablando, ética, seriedad y profesionalismo, demasiado recomendable 🫡"
We responded:
"Muchas gracias, Reyesart78! Me alegra saber que has tenido una experiencia positiva con nosotros. Estamos comprometido con brindar el mejor servicio posible. ¡Gracias por tu confianza y recomendación! Rigo Valle - State Farm"
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Iv Res

November 26, 2024

5  out of  5
rating by Iv Res
"Excellent service! Rigo has helped me for all my insurance needs for years very professional. Birthdays holidays he never forgets to send a post card and always follows up with concerns and questions highly recommended"
We responded:
"Iv Res, thanks for your awesome review, my friend! I'm grateful for our friendship and for the opportunity to help you with your insurance needs. Thanks again! Rigo Valle - State Farm"
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Route 66 Auto Service

November 26, 2024

5  out of  5
rating by Route 66 Auto Service
"Great agency to work with! Always very responsive!"
We responded:
"Thanks a million, Route 66 Auto Service! Your kind words really made my day - I appreciate your review so much! It's friends like you who make my job such a joy, and I'm honored to have the opportunity to work with you. Rigo Valle - State Farm"
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Dub C

November 21, 2024

5  out of  5
rating by Dub C
"Call with Paola only took 10-20 minutes tops! Very well spoken and well informed in insurance. Spanish-English Speaker. She’s new to Rigo’s office and she never fails when to asking for help. #1 Agent in JOLIET!! Thank you Tuve una experiencia excelente con una agente de State Farm que habla español. Ella me ayudó muchísimo y se tomó el tiempo para responder todas mis preguntas. Además, me mostró maneras de ahorrar dinero en mi póliza de seguro, lo cual fue increíblemente útil. Es una mujer muy elocuente y profesional, lo que hizo todo el proceso mucho más fácil y sin estrés. Recomiendo encarecidamente a esta agente a cualquiera que necesite servicios de seguro personalizados y en español. Tuve una experiencia excelente con una agente de State Farm que habla español. Ella me ayudó muchísimo y se tomó el tiempo para responder todas mis preguntas. Además, me mostró maneras de ahorrar dinero en mi póliza de seguro, lo cual fue increíblemente útil. Es una mujer muy elocuente y profesional, lo que hizo todo el proceso mucho más fácil y sin estrés. Recomiendo encarecidamente a esta agente a cualquiera que necesite servicios de seguro personalizados y en español."
We responded:
"Thank you Dud C, for your wonderful review! We're thrilled Paola at Rigo Valle - State Farm could assist you so effectively. ¡Gracias por tu maravillosa reseña! Estamos emocionados de que Paola en Rigo Valle - State Farm pudiera asistirte de manera efectiva. Estamos a la orden para servirte en tus necesidades de Seguros de Auto, Casa , Vida y Negocios. "
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Jaylin Caruth

November 15, 2024

5  out of  5
rating by Jaylin Caruth
"Excellent service providers. Very polite & thorough individuals to do business with. Highly recommend this office branch!"
We responded:
"Thank you, Jaylin, for your outstanding review! We're proud to have a team that consistently delivers polite, thorough, and exceptional service. We appreciate your trust in our office"
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Melanie Lopez

November 9, 2024

5  out of  5
rating by Melanie Lopez
"Very respectful and efficient. They are very helpful with everything"
We responded:
"Melanie, your review warms our hearts! We're committed to providing top-notch service, and your appreciation fuels our passion! Rigo Valle - State Farm Thank you! 🙏🏻 "
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Mauricio Guerrero

November 8, 2024

5  out of  5
rating by Mauricio Guerrero
"Gloria has helped me greatly and I definitely appreciate for the help. She has giving me explicit advice, feedback, etc. I would recommend anyone to go to her for any questions you have that can be answered."
We responded:
"Thank you Mauricio, for your glowing review! We're thrilled Gloria provided you with exceptional guidance and support. Her expertise and dedication shine through! We appreciate your kind words and wholehearted recommendation. Best regards, Rigo Valle State Farm Team"
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Jose A Salazar

November 7, 2024

5  out of  5
rating by Jose A Salazar
"Muy Profesional y informante. Gracias a Josey Sasha por su ayuda."
We responded:
"Súper agradecidos por ganarnos su confianza! Gracias por su recomendación.! José en lo que podamos ayudar ya sabe sus seguro de auto, casa, vida o negocio. Ser la agencia de preferencia en Joliet es una gran responsabilidad y mi equipo está listo para esta misión de ayudar. Gracias de nuevo Rigo Valle "
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Angelez Lopez

November 6, 2024

5  out of  5
rating by Angelez Lopez
"Excelente servicio, muy amables y atentos"
We responded:
"Angelez, que orgullo nos da que se decidió por que nuestra agencia le ayude con sus necesidades de seguro 😃😃 ya sabe que podemos ayudar con auto, casa , Vida, Negocio y Salud Agradezco su recomendación y fue un gusto poderla conocer. Muchas gracias 😊 🙏🏻 Su equipo de Rigo Valle State Farm "
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Antonio Galván

November 5, 2024

5  out of  5
rating by Antonio Galván
"Muy amable todo el personal y muy buenos precios 100% recomendados"
We responded:
"Muchas gracias por su recomendación, estamos para servir nuestra comunidad con sus necesidades de seguro. Es nuestra misión de informar y estar ahí cuando más se necesite. Gracias Antonio un placer atenderle. Hasta pronto! "
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Nereida Sellers

November 3, 2024

5  out of  5
rating by Nereida Sellers
"I called and Gloria answered the phone, I had the best experience talking to Gloria. Well anyway Gloria put me at ease and gave me several options over the phone and also was able to process my payment. Excellent personality, very happy, and also understood my needs. Great job Gloria and that you so much for all your help! Mrs Nereida Sellers. PS, if I could I would give you 10 stars 🌟"
We responded:
"Dear Mrs. Sellers, Thank you for your heartfelt review! We're thrilled Gloria provided you with exceptional service, easing your concerns and meeting your needs. Her dedication to excellence shines through! We appreciate your kind words and 5-star rating (we'll take that virtual 10-star rating too!). Best Regards Rigo Valle State Farm "
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rachelle suggs

November 1, 2024

5  out of  5
rating by rachelle suggs
"The agent I spoke to today was very helpful and polite also very concerned, she took care of my needs in a timely manner she also made sure she addressed all my concerns and any questions I had."
We responded:
"Thank you, Rachelle! We're thrilled to hear that our team provided you with exceptional service! Our goal is to ensure every interaction with Rigo Valle State Farm is welcoming, informative, and supportive. We appreciate your kind words about our team member helpfulness, politeness, and concern for your needs. Thank you for choosing us for your insurance needs! Best regards, Rigo Valle State Farm Team"