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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaylin Caruth

November 15, 2024

5  out of  5
rating by Jaylin Caruth
"Excellent service providers. Very polite & thorough individuals to do business with. Highly recommend this office branch!"
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Melanie Lopez

November 9, 2024

5  out of  5
rating by Melanie Lopez
"Very respectful and efficient. They are very helpful with everything"
We responded:
"Melanie, your review warms our hearts! We're committed to providing top-notch service, and your appreciation fuels our passion! Rigo Valle - State Farm Thank you! 🙏🏻 "
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Mauricio Guerrero

November 8, 2024

5  out of  5
rating by Mauricio Guerrero
"Gloria has helped me greatly and I definitely appreciate for the help. She has giving me explicit advice, feedback, etc. I would recommend anyone to go to her for any questions you have that can be answered."
We responded:
"Thank you Mauricio, for your glowing review! We're thrilled Gloria provided you with exceptional guidance and support. Her expertise and dedication shine through! We appreciate your kind words and wholehearted recommendation. Best regards, Rigo Valle State Farm Team"
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Jose A Salazar

November 7, 2024

5  out of  5
rating by Jose A Salazar
"Muy Profesional y informante. Gracias a Josey Sasha por su ayuda."
We responded:
"Súper agradecidos por ganarnos su confianza! Gracias por su recomendación.! José en lo que podamos ayudar ya sabe sus seguro de auto, casa, vida o negocio. Ser la agencia de preferencia en Joliet es una gran responsabilidad y mi equipo está listo para esta misión de ayudar. Gracias de nuevo Rigo Valle "
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Angelez Lopez

November 6, 2024

5  out of  5
rating by Angelez Lopez
"Excelente servicio, muy amables y atentos"
We responded:
"Angelez, que orgullo nos da que se decidió por que nuestra agencia le ayude con sus necesidades de seguro 😃😃 ya sabe que podemos ayudar con auto, casa , Vida, Negocio y Salud Agradezco su recomendación y fue un gusto poderla conocer. Muchas gracias 😊 🙏🏻 Su equipo de Rigo Valle State Farm "
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Antonio Galván

November 5, 2024

5  out of  5
rating by Antonio Galván
"Muy amable todo el personal y muy buenos precios 100% recomendados"
We responded:
"Muchas gracias por su recomendación, estamos para servir nuestra comunidad con sus necesidades de seguro. Es nuestra misión de informar y estar ahí cuando más se necesite. Gracias Antonio un placer atenderle. Hasta pronto! "
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Nereida Sellers

November 3, 2024

5  out of  5
rating by Nereida Sellers
"I called and Gloria answered the phone, I had the best experience talking to Gloria. Well anyway Gloria put me at ease and gave me several options over the phone and also was able to process my payment. Excellent personality, very happy, and also understood my needs. Great job Gloria and that you so much for all your help! Mrs Nereida Sellers. PS, if I could I would give you 10 stars 🌟"
We responded:
"Dear Mrs. Sellers, Thank you for your heartfelt review! We're thrilled Gloria provided you with exceptional service, easing your concerns and meeting your needs. Her dedication to excellence shines through! We appreciate your kind words and 5-star rating (we'll take that virtual 10-star rating too!). Best Regards Rigo Valle State Farm "
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rachelle suggs

November 1, 2024

5  out of  5
rating by rachelle suggs
"The agent I spoke to today was very helpful and polite also very concerned, she took care of my needs in a timely manner she also made sure she addressed all my concerns and any questions I had."
We responded:
"Thank you, Rachelle! We're thrilled to hear that our team provided you with exceptional service! Our goal is to ensure every interaction with Rigo Valle State Farm is welcoming, informative, and supportive. We appreciate your kind words about our team member helpfulness, politeness, and concern for your needs. Thank you for choosing us for your insurance needs! Best regards, Rigo Valle State Farm Team"
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Daniel Ascencio

October 28, 2024

5  out of  5
rating by Daniel Ascencio
"Excellent Sasha is very friendly and provides a great help.when ever i have any doubts about my insurance 😀"
We responded:
"Daniel, you're the best! Thanks for shining a spotlight on Sasha's awesome service! We're thrilled she helped ease your insurance worries! Rigo Valle"
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Taneka Anderson

October 23, 2024

5  out of  5
rating by Taneka Anderson
"Very nice and informative."
We responded:
"Dear Taneka, Thank you for recognizing our efforts! We're dedicated to providing personalized insurance solutions. Best regards, Rigo Valle State Farm"
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Augustus Amoah

October 11, 2024

5  out of  5
rating by Augustus Amoah
"Gloria help me"
We responded:
"Augustus, we appreciate your 5-star review! Gloria's dedication to our customers shines through. Thank you for choosing Rigo Valle - State Farm in Joliet, IL. "
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Benita Twillie

October 7, 2024

5  out of  5
rating by Benita Twillie
"My father died unexpectedly and I needed to update the insurance policies on his home and his car while we settle his estate . Gloria was so patient and helpful with all of my questions and helped make this process as seamless as possible."
We responded:
"Dear Benita, Thank you for your kind review! Sorry to hear about your loss. Gloria will be thrilled to know she made a difference during this difficult time. We're honored to serve you and your family. Best regards, Rigo Valle"
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Mark V. Revis

September 17, 2024

5  out of  5
rating by Mark V. Revis
"Gloria was top notch helpful. She saved me money, was kind to talk to, and the call only lasted 20 minutes. I highly recommend this State Farm office."
We responded:
"Thank you so much, Mark, for taking the time to share your wonderful experience with our office! We're glad Gloria could help you save money and make the process seamless. We appreciate your business and look forward to serving you! Best regards, Rigo Valle"
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Omar Ruiz Nuñez

September 14, 2024

5  out of  5
rating by Omar Ruiz Nuñez
"Muy amables y muy buena atención"
We responded:
"Omar, muchas gracias por la confianza y por tu review. Estamos contentos por tu preferencia. Bienvenido a Rigo Valle - State Farm. Recuerda que podemos ayudar con seguros de auto, casa ,vida negocios y entre otros. De nuevo gracias por tu recomendación. 🙏🏻 "
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David Rodriguez

August 10, 2024

5  out of  5
rating by David Rodriguez
"I had an excellent experience with the Rigo Valle State Farm office. The staff was incredibly helpful and knowledgeable, especially Sasha, who made the process of setting up my insurance smooth and stress-free. She took the time to explain all my options and helped me find the best coverage for my needs. Highly recommend their services!"
We responded:
"David, thank you for sharing your outstanding experience with our office! We're thrilled to hear that our team, especially Sasha, exceeded your expectations. Her expertise and dedication to making the process seamless are truly appreciated. We're grateful for customers like you and look forward to continuing to provide top-notch service. Your recommendation means a lot to us - thank you again for your kind words!"
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javier Rodriguez

August 10, 2024

5  out of  5
rating by javier Rodriguez
"I’ve been with Rigo’s office for a few years and their service has always been awesome. Sasha thanks for all your help!"
We responded:
"Javier, your loyalty and trust mean everything to us! We're so glad you've had an awesome experience with our team, especially Sasha - she's a rockstar! Thanks for being part of the Rigo Valle State Farm family and for sharing your kind words. We're honored to serve you and look forward to many more years together!"
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Jocelyn paola Iturralde

July 11, 2024

5  out of  5
rating by Jocelyn paola Iturralde
"Sasha was an absolute legend! Truly loved her personality and the way she explained the process. even helped with everything and beyond!"
We responded:
"Thank you, Jocelyn, for your glowing review of Sasha's exceptional service at Rigo Valle State Farm! We're proud to have her on our team and thrilled to have exceeded your expectations. Your trust in us is appreciated and valued!"
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Rosalio Cedeno

July 10, 2024

5  out of  5
rating by Rosalio Cedeno
"Great Service, communication, they make you feel like family. Every question or concern i had with my personal or business they were very clear to answer."
We responded:
"Rosalio, thank you for your kind words! We're thrilled to have been able to provide you with a personalized and supportive experience at Rigo Valle State Farm. Our goal is to make you feel like family, and we're grateful to have hit the mark. We look forward to continuing to serve you with the same level of excellence! "
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Juan Salgado

July 10, 2024

5  out of  5
rating by Juan Salgado
"Sasha eres la mejor"
We responded:
"Gracias Juan, estamos de acuerdo contigo! Sasha y el resto de el equipo es lo que hace a nuestra oficina la mejor. Gracias por tu apoyo! 🙏🏻 "
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Erika QC

June 29, 2024

5  out of  5
rating by Erika QC
"Creo que no soy la única que está de acuerdo que la relación con tu agente de seguro es muy importante. Al igual que cualquier otra relación, yo buscaba un agente que compartiera los mismos valores que yo. After my intensive search, I was able to find Agent Rigo Valle who not only shares these values but who also has an amazing team. Gloria was such a pleasure to work with. She answered my 100million questions with such grace and patience. (This is great when you don’t speak the insurance lingo.) I am beyond content for finding this team. Thank you for making “adulting” so easy !"
We responded:
"Dear Erika, Wow 😀 😶 Your review touched my heart! I'm so glad that you found in us the same values that you were searching for - a team that shares your values and makes you feel heard and understood. That means everything to me and my team! Gloria is indeed a gem, and I'm so proud of the way she's been able to help you feel seen and supported. That's what we're all about - making sure that you feel like family, not just a policy number. Thank you for trusting us with your insurance needs, Erika. You're more than just a customer to us - you're part of our family now. Thank you again for the great conversation and your beautiful words. They mean the world to us! Warmly, Rigo Valle Rigo Valle - State Farm "
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L V

June 22, 2024

5  out of  5
rating by L V
"Great service and knowledgeable"
We responded:
"Thank you so much, LV, for your glowing review! We're delighted to hear that our team, led by Agent Rigo Valle, provided you with exceptional service and expertise. At State Farm, we strive to deliver outstanding insurance solutions and personalized support. Your 5-star review confirms we're meeting our goals! We appreciate your trust in our agency and look forward to continuing to serve you with all your insurance needs."
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Sara Bahena

June 16, 2024

5  out of  5
rating by Sara Bahena
"Excellent customer service, they are there when you need it. And when you need them, State Farm is there!"
We responded:
"Sara, thank you so much for taking the time to share your wonderful experience with State Farm! We're thrilled to hear that our team at Rigo Valle State Farm has been there for you when you needed them. Our goal is to provide exceptional service and support, and it's great to know we've met that goal for you. We appreciate your loyalty and look forward to continuing to be there for you in the future! - Team Valle""
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Viviana Vargas

June 15, 2024

5  out of  5
rating by Viviana Vargas
"Rigo and his team are the best! Rigo is great when helping my clients with their insurance needs. I will definitely recommend Rigo if you’re looking to insurance your car, home, both or anything insurance related!"
We responded:
"Aww, thanks Vivi! You're the best! So glad we could help your clients with their insurance needs. Let's keep crushing it together! "
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Diana Galvan

June 15, 2024

5  out of  5
rating by Diana Galvan
"Sasha is very good at explaining."
We responded:
"Thanks, Diana! So glad to hear that Sasha was able to explain things in a way that made sense to you! We're proud of our team for providing top-notch service to our customers (and fellow business owners)! Thanks for your 5-star review! "
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Patricia Saenz

June 14, 2024

5  out of  5
rating by Patricia Saenz
"Gloria was wonderful to work with. Very attentive and caring!"
We responded:
"Patricia, thank you for your 5-star review of Rigo Valle State Farm! We're so grateful for your kind words about Gloria's service. Our goal is to provide exceptional care and coverage to our customers, and we're thrilled to hear we hit the mark. Thanks for choosing us for your insurance needs - we appreciate your trust and loyalty!"